What happens if our payment method is declined on the next billing date?

If we are unable to charge the payment method for your organization on the next billing date, your organization will become past due. Once past due, all of the organization's owners will receive an email notification from us, and a phone call from our support staff. If you want to continue the service, you will need to sign in to the console and add a new payment method for the organization at which time you'll be required to submit payment. During the past due stage, your job application will be disabled until you bring the account current. If we do not receive a full payment within 30-days, then we will close your account and all of your organization's job applications will be removed from the system.

Still need help? Call Customer Support at 800-639-5160 or send us a message.